Frequently Asked Questions - Shopping

No. All sales are final. Most of the items on AkaTako are rare and many are one of a kind. If you are unsure of your purchase or have questions, please send an email to info [at] akatako [dot] net for advice before you purchase.

The condition of each item is carefully described (if it is not brand new). Please read the item's description and feel free to email if you have questions or want detailed close-up photos before purchasing.

If you return an order or item without authorization, your refund will be subject to a minimum 15% restocking fee. This fee covers loss of payment processing fees, loss of time preparing your parcel, etc. The restocking fee might be increased at the akatako's discretion if the item comes back in anything other than the same exact condition in which it was sent.

An item which is available on back order means that AkaTako has run out of stock but already placed a re-order with the publisher/manufacturer. If you order a back order item, it is reserved for you and will ship to you as soon as it arrives to AkaTako (the approximate arrival date should be listed in the beginning of the description).

Please note that if you buy a combination of back order and in stock items, your entire order will wait to ship in one parcel after the back order item arrives. If you don't want to wait, please place separate orders for back order items (which wait to ship) and in stock items (which can ship right away).

An item which is available for pre-order means that AkaTako has already ordered the item and has a ship date but the item is not yet in AkaTako's hands. If you order a pre-order item, it is reserved for you and will ship to you as soon as it arrives to AkaTako (the date should be listed in the beginning of the description). Sometimes a pre-order item sells out before it even arrives to AkaTako!

Please note that if you buy a combination of back order and in stock items, your entire order will wait to ship in one parcel after the back order item arrives. If you don't want to wait, please place separate orders for back order items (which wait to ship) and in stock items (which can ship right away).

If the item is temporarily sold out, just click "Notify Me" (button at top right) to be added to a wait list. You'll be notified when it's back in stock and have the opportunity to buy it before it is even back on the website.

If the item is permanently sold out, you can still click to be notified but it is unlikely that it will ever be available again. IF it becomes available again you will be notified via email.

"Notify Me" requests are always confirmed via email that I have received your request. Please be sure to check your spam email AND add info [at] akatako [dot] net to your address book so that you receive notifications.

At this time, there is not a physical location that you can visit to browse the items.

Probably. AkaTako will certainly try! Just send an email to info [at] akatako [dot] net with a description of what you are looking for. If I can find it, I'll send you an email with a price/description. If I am unable to find it I will keep your email address and let you know if I find it in the future.

Your Visa, Mastercard, Discover, or American Express card can be entered directly during checkout. Payments are processed by Authorize.net and no credit card information is retained by AkaTako.net.

You can use your PayPal account to pay with your bank account or any credit card, PayPal can be used without an account to pay with a credit card.

Higher priced items can be paid for by bank transfer or wire, please email info [at] akatako [dot] net for details.

U.S. clients may pay by check, money order, or a direct deposit to Citibank. Email info [at] akatako [dot] net with the list of items you are interested in.

The checkout page has a spot to put your shipping address and your billing address. The billing address is sent to PayPal for verification purposes (it's not possible to send both). AkaTako.net will always ship your order to the shipping address that you type into the checkout form.

Yes you can! Just add your item(s) to cart, enter your shipping and billing addresses, calculate and choose your shipping method, then review the order. You'll continue to PayPal to make your payment:

If you don't have a PayPal account, simply click the gray "Create an Account" button. It will take you to a new page for guest checkout:

Verify that the fields have been filled in correctly with info sent over from AkaTako. PayPal will send you a payment confirmation to the email you provide. And also invite you to create an account.... But of course you don't have to do so.

AkaTako is based in the USA so all prices are shown in US Dollars.
If your bank or credit card is not in US $, you may be charged a currency conversion fee by your financial institution. AkaTako has no control over this. Please check with your bank or credit card before purchasing.

There is no need to create an account. It is not required to have an account to make a purchase. Just add items to your shopping cart and follow the check out process to send your payment. After your order is submitted, you will receive emails with your order details and also with your new account information telling you how to log in. If you don't receive those emails, please contact AkaTako for help.